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Go to the shopGive your samples a second life
Return samples you no longer need to their suppliers, or clear out your whole sample library. Tell us what you have and we’ll coordinate the next steps with the relevant suppliers.
- Any supplier Include suppliers who aren’t on Simple Sample.
- One request List every supplier in a single request for your practice.
- We handle the follow-up We contact each supplier and keep you updated on what happens next.
Free
Return a few samples
$37
Larger sample library cleanout
Request a sample return
Takes about 3 minutes. One request covers one practice address.
Small returns are limited to 5 standard-sized samples per supplier. For more than that, or for bulky items, please request a sample library cleanout instead.
How it works
Every returned sample gets a next step, so usable materials stay in use.
1
Tell us what you’d like to return
List each supplier and their samples, or choose a sample library cleanout.
2
We contact the suppliers
For small returns, we contact each supplier on your behalf. They decide what happens to their samples.
3
We coordinate what happens next
We keep you updated and arrange any Simple Sample collections once the supplier has responded.
Frequently asked questions
How much does it cost?
There’s no charge to submit a small return request. If a supplier doesn’t want their samples back, you can dispose of them yourself or ask Simple Sample to collect them for $29 incl. GST. Small returns cover up to 5 standard-sized samples per supplier. A sample library cleanout costs $37 + GST per 45L tub, including delivery of empty tubs and collection. We’ll confirm your quote before anything is collected.
Which suppliers can I include?
Any supplier, including those who aren’t on Simple Sample. Add each one separately in your request.
What happens after I submit a request?
We’ll check your request and contact each supplier on your behalf. Each supplier decides what happens to their samples, and we arrange any Simple Sample collection once they’ve responded. We’ll keep you updated.
What if a supplier doesn’t want their samples back?
We’ll let you know. You can dispose of them yourself or ask Simple Sample to collect them for $29 incl. GST.
When should I choose a library cleanout?
If you have more than 5 samples from any one supplier, bulky or heavy items, or enough samples to fill a 45L tub. We deliver empty tubs and collect them once they’re filled.